For Android and iOS users (Merchant & Driver Apps), before proceeding please review the followings:

Consider Your Decision

We encourage you to consider the implications of deleting your account. Once your account is deleted, all associated data, including profile information, saved preferences, and any content you’ve created, will be permanently removed. This action is irreversible.

Backup Important Data

If you wish to retain any data or information associated with your account, please ensure you have made necessary backups or saved relevant content externally. Once the account is deleted, we will not be able to recover any data.

Initiating Account Deletion

To request the deletion of your account, please follow these steps:

Step 01:
Compose an email to our admin support at: [email protected]

Step 02:
Subject: “JustGo Account Deletion Request”

Step 03:
Use the Following Email Body:

Dear JustGo Support Team,

I am writing to request the deletion of my account on your platform.

Please find below the details related to my account:

• Username: [Your username]
• Email address associated with the account: [Your email address]
• Registered mobile number: [Your registered mobile number]
• User role: [Your user role]
• Reason for account deletion: [Your reason for account deletion]

I understand that this action is irreversible and that I will lose access to all associated data and services. I am aware of the consequences and am making this request willingly.

Thank you.

Sincerely,

[Your Full Name]
[Your Contact Information]

Finalization

Once the account deletion request is confirmed, your account and all associated data will be permanently deleted from our system. You will not be able to recover this information.

Contact Us

If you encounter any issues or require further assistance with the account deletion process, please don’t hesitate to contact our JustGo Admin at +65 8897 3127. We are here to help and will assist you through the process.